Wodify Core Ideas

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  1. 'Active' 'PAST' and 'Inactive' Membership Options

    Membership should have an 'Active' 'Past' and 'Inactive'. The issue at the moment is that as soon as the membership becomes inactive it is not useable, to the extent where you can't even check in for a session in the past because it is now inactive. There needs to be a Past option that allows the membership to remain active for checking in to past sessions.

    1 vote
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    0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  2. Creating multiple memberships being able to be charged on different days

    At our gym, we have our regular CrossFit memberships and then we have an add on for Nutrition. With our old system, I would manually charge the nutrition payment on the 15th to make it so there wasn't such a big bill coming out on the 1st. I was excited to have the ability to create a second membership through Wodify, but now it has to be charged on the default date that our memberships process (the 1st) unless worked through this manual roundabout way. Since I also get clients outside the gym, it'd be nice to just have the…

    1 vote
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  3. Membership cancellation notice

    At our box we have a minimum cancellation period which requires written notice 30days in advance to the date that you wish to cancel your membership.

    The problem with wodify is if the member is halfway through a month and they give 30days notice they actually have to pay for 45 days as wodify is not configured to cancel memberships on a given date it only goes from month to month from your anniversary day. Otherwise they only have to wait 15days to cancel or even less.

    2 votes
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  4. membership plan

    Membership plan, the options are:
    1. Stop Auto-Renew
    2. Add Hold
    3. Generate Next membership
    I would like to have the ability to EDIT the plan in the event of any changes to their membership, instead of having to start a new plan for the same member

    5 votes
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  5. Family Memberships

    Family Memberships-I run a CFKids class out of our gym and I can't use the same email for all family members. It drives me nuts.

    6 votes
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    0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reasons for Termination

    Reasons for Termination. You have Reasons for Holds, you don't have Reasons for Termination--I would love to see you add this as a required field when we deactivate an Athlete--then add to the lost members report. That way we can easily see if there is a trend.

    2 votes
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  7. Attendance alert

    An alert that will pop up advising if a member has not been in to the box in a week, two weeks or a month etc.

    Having to check up on each member via tracker can be time consuming.

    1 vote
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  8. Reservations

    since the opening of our box we have established a policy concerning the members' reservations in order to regulate them. Indeed depending on their membership they can book only a certain amount of classes simultaneously. For example somebody who has a gold membership can only book 8 classes at the same time and will have to wait until one of his class is over before he can book another one.

    1 vote
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    0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →

    While I cannot guarantee we will have this on a membership level, we will be changing the way reservations are limited to account for people that sign up for too many classes at once.

  9. Retention and Team Checklist

    Hi,
    As an affiliate owner it's hard to track on who has been contacted, from low usage, a congratulations to members that are doing above and beyond things in the gym, to keeping the team on the same page about how members are going wihout having a meeting in the same room.

    Was wondering if you guys could put a weekly/monthly checklist for retention and mainly just so staff have a better understanding on who has been contacted, who's new, who has left and who is due to come back after holidays or illness. It would make life so much…

    1 vote
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  10. Roles and Permissions

    The assignment of roles and permissions should have an extra password driven confirmation. It's too easy to accidentally add a role/permission in an athlete's profile. Accidentally giving someone "admin" permission could be a disaster. Checking any field should bring up a pop up window asking for a confirmation and password. This is a pretty serious security issue that is currently lacking.

    3 votes
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  11. A template that sends just one automated email when invoice is due, and NOT every day after that

    I want to be able to send just ONE automated email whenever an invoices is created/is due. Right now, there is a template that can send an automated email on the day that the invoice is due, but it keeps sending it every day after that until it's marked as paid in wodify. We want to able to send just one automated email, so the athletes can reference the invoice# when paying this via online banking to our bank account. We process the Online Banking payments once a week in wodify.

    3 votes
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  12. membership expires

    Can you increase how many days out a member will be notified when there membership expires. I would like them to be notified 30 days out and then go down from there. You currently only have 7 days out.

    1 vote
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  13. Restricted Time Membership SignIn

    it would be great to restrict timeframes of athlete's memberships. example: i have a crossfit membership unlimited but i can only sign in at crossfit classes from 7-11am. i know it's possible to create a new program for that but it would require duplicate wods and changing sign in in the coach board every time a user signs in with restricted timeframe membership and when another athlete that doesnt have restricted timeframe.. and the coachboard would be different... so it would just be awesome if i could enable {restricted time sign up and choose from what time to what time…

    7 votes
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  14. Include Monthly total

    Would love if you could show monthly total due when creating a new membership with discounts. It currently shows the full year discount, but I would like to be able to see what the monthly total adds up to without having to go to the invoice page after creating the membership.

    Thanks!

    1 vote
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  15. Member Referral on Trial/Membership Signup

    Online sales portal, both for memberships and trials, should have the option for a perspective athlete to enter in who referred them to the gym. This feature is available in the lead form but for some reason it isn't when signing up for an actual class or membership. This is critical for our gym specifically since we offer a member referral incentive program.

    This information "Referred By" should also be included in the email notification for either a free trial signup or when an athlete purchases a membership.

    2 votes
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  16. Priority memberships

    The ability to give different priorities for different types of membership e.g. allow a monthly unlimited member the ability to reserve for class 5 days prior and those with 10 class pass the ability to reserve within 4 days

    1 vote
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  17. Months at Gym not just years at Gym Report

    Currently, the report will only show 'Years at Gym' and this cannot be updated to 'Months.

    Would like to see a report showing months at gym as well as years at gym.

    1 vote
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  18. ACCOUNT Membership / BANK ACCOUNT

    I really would like to see the option of specific memberships having to use checks. Our last system we had it that month to month could use a credit or debit card, but any commitment contract of 6 months and 12 months HAD to use bank account/checking information to sign up for it. Would LOVE to see that incorporated. It would make it easier to keep up on accounts. Thank you for being awesome! I LOVE the system.

    4 votes
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  19. Dynamic Referral scheme

    Referral programme:

    I run an incentive in our box, and its helped massively. we've grown by 40 members this way.. thats nearly 50%!!

    For every new member an existing member brings in (that graduates from the on-ramo) they (the existing member) get 5% off their membership for the lifetime of the new member.

    this aids ember retention as the existing member has vested interest,and it rally boosts numbers. its a very powerful reward structure, more so than simple on-off .

    it would be even better if the % discount was based on the membership of the NEW member.

    2 votes
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    Collecting Votes  ·  0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →
  20. Hold submission form

    It would be great if members could submit requests to have a hole placed on their account that would then be approved by an admin and put into effect. For example we have a ton of members who are also students and they all go on summer break at the same time give or take a few days. Right now we have to go into each persons account and manually place a hold not to mention tracks everyone down to see when they'll be leaving and returning. If they could provide us with this information through wodify that would make…

    2 votes
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    0 comments  ·  Memberships  ·  Flag idea as inappropriate…  ·  Admin →

    This is a good idea and therefore I don’t want to decline it, but on the other hand I’m not sure it’s something we’re going to be able to get to for a while. Therefore I’m marking this as Yes but for further in the future.

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